Client Agreement Priority
In the event of a conflict between this website policy and a signed written engagement, the terms of the client's specific professional services agreement shall control.
Refund & Cancellation Policy
Ensuring professional transparency and coordinated service delivery for all public safety advisory engagements.
Engagement Terms
We provide tailored advisory services. Due to the bespoke nature of our work, specific terms regarding deposits and project-based payments are established individually for each engagement.
Professional Disclosures
All specific refund, cancellation, and rescheduling parameters are disclosed within the written proposal or consulting agreement before services commence.
Fee Structures
Fees for advisory services performed or incurred expenses may be nonrefundable, strictly following the milestones defined in your specific signed agreement.
Cancellation Notifications
Notice to reschedule should be submitted in writing. Approved adjustments are processed within standard periods, subject to institutional timing.
Effective Date: September 2026. This policy serves as general guidance for active and prospective engagements.